Terms of service

Terms of Service

Last Updated: June 2026

This website is operated by Kaelora Fashion. Throughout the site, the terms "we," "us," and "our" refer to Kaelora Fashion.

By accessing or using this website, you agree to be bound by these Terms of Service.

SECTION 1 – ONLINE STORE TERMS

By using this website, you confirm that you are at least the age of majority in your jurisdiction or have obtained appropriate parental consent.

You may not use our products for any unlawful purpose.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any lawful reason.

We may limit or terminate access to the website if misuse is detected.

SECTION 3 – ACCOUNT INFORMATION

You agree to provide accurate, complete, and current information when creating an account or placing an order.

You are responsible for maintaining the confidentiality of your account credentials.

SECTION 4 – PRODUCT INFORMATION

We strive to ensure all product descriptions, images, and pricing information are accurate.

However, we do not guarantee that all content is error-free.

Minor variations in color, texture, or appearance may occur.

SECTION 5 – PRICING AND AVAILABILITY

Prices may change without notice.

We reserve the right to modify or discontinue products at any time.

Product availability is not guaranteed until an order has been confirmed.

SECTION 6 – ORDER ACCEPTANCE

We reserve the right to refuse, limit, or cancel orders for reasons including:

• Pricing errors

• Product availability

• Suspected fraud

• Violation of these Terms

If an order is canceled after payment, an appropriate refund will be issued.

SECTION 7 – PAYMENT TERMS

Payment must be completed before order processing begins.

We accept approved payment methods displayed at checkout.

All transactions are subject to verification and fraud screening.

SECTION 8 – SHIPPING

Delivery estimates are provided for informational purposes only.

We are not responsible for delays caused by:

• Customs clearance

• Weather conditions

• Carrier disruptions

• Force majeure events

SECTION 9 – RETURNS AND REFUNDS

Returns and refunds are governed by our Return & Refund Policy.

Please review that policy before making a purchase.

SECTION 10 – INTELLECTUAL PROPERTY

All content on this website, including text, graphics, logos, images, and designs, is protected by intellectual property laws.

No content may be copied, reproduced, or distributed without written permission.

SECTION 11 – PROHIBITED ACTIVITIES

You agree not to:

• Violate laws or regulations

• Interfere with website operations

• Attempt unauthorized access

• Upload malicious code

• Use automated scraping tools

• Misrepresent your identity

SECTION 12 – THIRD-PARTY SERVICES

Our website may include links to third-party websites.

We are not responsible for third-party content, policies, or services.

SECTION 13 – USER SUBMISSIONS

Any feedback, reviews, suggestions, or submissions provided to us may be used by Kaelora Fashion without restriction or compensation.

You represent that submitted content does not violate any third-party rights.

SECTION 14 – DISCLAIMER OF WARRANTIES

The website and services are provided on an "as is" and "as available" basis.

We make no warranties regarding:

• Continuous availability

• Error-free operation

• Accuracy of information

• Fitness for a particular purpose

To the fullest extent permitted by law, all warranties are disclaimed.

SECTION 15 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, Kaelora Fashion shall not be liable for:

• Indirect damages

• Consequential damages

• Incidental damages

• Loss of profits

• Loss of data

• Business interruption

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.

SECTION 16 – INDEMNIFICATION

You agree to indemnify and hold harmless Kaelora Fashion, its affiliates, officers, employees, agents, and partners from claims arising from:

• Your breach of these Terms

• Misuse of the website

• Violation of applicable laws

SECTION 17 – TERMINATION

We may suspend or terminate access to the website without notice if these Terms are violated.

Termination does not affect rights and obligations accrued before termination.

SECTION 18 – GOVERNING LAW

These Terms shall be governed and interpreted in accordance with the laws of Hong Kong.

Any disputes shall be subject to the jurisdiction of the courts of Hong Kong.

SECTION 19 – CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon posting to the website.

Continued use of the website constitutes acceptance of revised Terms.

SECTION 20 – CONTACT INFORMATION

Company Name:
Nova Bridge International Limited

Store Name:
Kaelora Fashion

Address:
UNIT 903D, 9/F., CAMERON COMM CENTRE,
458-468 HENNESSY ROAD,
CAUSEWAY BAY,
HONG KONG

Email:
[email protected]