Privacy policy

Privacy Policy

Last Updated: June 2026

Kaelora Fashion ("we," "our," "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, kaelorafashion.com, and purchase our products.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

Information You Provide

When you place an order, create an account, subscribe to our newsletter, or contact customer support, we may collect:

• Full name

• Email address

• Phone number

• Billing address

• Shipping address

• Payment information

• Account credentials

• Communication preferences

Automatically Collected Information

When you browse our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Referral URLs

• Date and time of access

• Cookies and tracking technologies

Order Information

We may collect information regarding:

• Purchased products

• Transaction history

• Shipping status

• Returns and refunds

2. How We Use Your Information

We use personal information to:

• Process and fulfill orders

• Provide customer support

• Communicate order updates

• Verify transactions

• Improve website functionality

• Personalize shopping experiences

• Prevent fraud and unauthorized activity

• Comply with legal obligations

• Send marketing communications when permitted

3. Legal Basis for Processing (GDPR)

For users located in the European Economic Area (EEA), we process personal data under one or more of the following legal bases:

• Performance of a contract

• Compliance with legal obligations

• Legitimate business interests

• Consent provided by the user

Where consent is required, you may withdraw it at any time.

4. Marketing Communications

If you subscribe to our newsletter or marketing communications, we may send promotional emails regarding:

• New arrivals

• Product launches

• Promotions

• Special offers

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember user preferences

• Improve website performance

• Analyze visitor behavior

• Support security functions

• Deliver relevant advertising

You may manage cookie preferences through your browser settings.

Disabling cookies may affect certain website functionality.

6. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties that assist us in operating our business, including:

• Payment processors

• Shipping carriers

• Fraud prevention providers

• Website hosting providers

• Analytics providers

• Marketing service providers

These providers are authorized to use personal information only as necessary to perform services on our behalf.

7. International Data Transfers

Because we operate internationally, your information may be transferred to and processed in countries outside your country of residence.

We take appropriate safeguards to ensure your personal data remains protected in accordance with applicable laws.

8. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill contractual obligations

• Meet legal requirements

• Resolve disputes

• Enforce agreements

When data is no longer required, it will be securely deleted or anonymized.

9. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of personal information

• Restrict processing

• Object to processing

• Withdraw consent

• Request data portability

To exercise these rights, please contact us.

10. California Privacy Rights (CCPA/CPRA)

California residents may have the right to:

• Know what personal information is collected

• Request deletion of personal information

• Correct inaccurate personal information

• Limit the use of certain personal information

We do not sell personal information as defined by California law.

11. Children's Privacy

Our website is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that a child has submitted personal information, we will take reasonable steps to remove such information.

12. Data Security

We implement reasonable technical, administrative, and organizational measures to protect your personal information.

However, no internet transmission or storage system can be guaranteed to be completely secure.

13. Third-Party Services

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of any third-party services they visit.

14. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.

Any changes will be posted on this page with an updated revision date.

Continued use of the website after updates constitutes acceptance of the revised Privacy Policy.

15. Contact Information

Company Name:
Nova Bridge International Limited

Address:
UNIT 903D, 9/F., CAMERON COMM CENTRE,
458-468 HENNESSY ROAD,
CAUSEWAY BAY,
HONG KONG

Email:
[email protected]